What is a little annoying, and not a little concerning, is that in May 2016 I set up a direct debit dated for 19 January 2017 for the balance due.
Is it beyond the capabilities of HMRC to not send reminders to those who have made payment arangements which they are clearly aware of?
When I received the first message, my immediate reaction was that somehow my direct debit was no longer in force, but when I logged in, it was fine. At least todays email does say ignore it if you have set up a direct debit or already paid, but the text and the first two emails didn't. Not a shining example of good practice or good customer service IMHO.
Rant over
![Smile :)](./images/smilies/icon_e_smile.gif)
Staffordian