stevensfo wrote:staffordian wrote:It may be an unfashionable choice, but I have been with the Co-op Bank for the best part of four decades and never had a problem or error. And they currently give me £50 per year for operating the account online and using my debit card a few times a month.
Given the many issues which have affected it, especially over the last ten years or so, perhaps that is something of a miracle, but I've no intention of swapping unless they end free banking.
Likewise, I've been with Smile, part of the Co-op bank for 25 years, and they've been brilliant. Best website of the lot and friendliest staff. Compare with Santander who changed the log in procedure but never told me and Barclays who seem to employ those androids too dim to be assimilated by the Borg.
Steve
I have both Smile and First Direct accounts, and have done since both started, more or less. They are both good, but I'd give First Direct the egde at the moment as they are easy to contact on the phone. Smile used to be, but now then became almost impossible since they changed their system to discourage it.
First Direct did have disastrous change of website appearance and navigation about a year back*, which had me threatening to leave, but I've learned to live with it
*I suspect this was related to fashionable people who want to check their account on the phone, so not an ideal appearance on a PC.
OT: nice to see hear of another Trekker. I'm still working through old Next Generation episodes I recorded. It's a sad thing that with all the talent around Star Trek can still offer better viewing than a whole evening of current dross. Mainly, I guess that's due to C-19 stifling activity.