didds wrote:Lootman wrote:Generally there is a shortage of cashiers but an excess of useless suits milling about. Collar one of them to do your business. They won't like it but have been told they have to obey.
^^^ THUMBS UP!
Though I suspect their actual response is "use a machine" (pointing to the machines for automated telling services) or "see the cashier" (pointing to the queue of holiday-story-tellers and 5p-life-savings-withdrawals)
Yes. I can't quite see how "
greeters", even if fully qualified cashiers, could "
do your business" since they aren't at a counter terminal.
didds wrote:Whilst the point about choosing the time is spot on, nonetheless those of us still working have little choice - banks aren't open when we are not working, other than lunchtimes, when of course that is the same time as every other worker. See my blog article linked here a couple of times - sadly that also seems to be when bank staff also take their lunch en masse so there may be just a single cashier on whilst the lunch-time visitors are queued out the door back to Jarrow...
I haven't used a 'Bank' bank for my own banking (OK my current bank is a BS) since I closed my National Westminster Bank account (it was Westminster Bank when I opened it) in Neasden in 1970... I don't know when.
All banking online for years now, apart from when I have to deposit a cheque from a share Registrar, or occasionally withdraw cash from an ATM. Can't imagine why anyone would
want to visit a bank.