jaizan wrote:I checked this site after hearing a friend is having similar problems, with Wise refusing to accept his proof of income.
He is also finding their customer service to be useless.
I have two questions:
1 Does anyone know the e-mail addresses or telephone numbers of the Wise Directors so the matter can be escalated ? The other option is to write to them by post, but that seems a little slow.
2 Which other providers have charges which are competitive with Wise ? I'm typically paying something in the 0.5~0.65% range when using Wise. This is far cheaper than the services I was using before discovering Wise.
When I was the Treasurer of a charity that supported work overseas, we used Xe.com without any problems. They take their fee from the spread and, IIRC, that was in the same range as you're paying Wise.
HTH,
Watis