ReallyVeryFoolish wrote:Well, showing some degree of naivety, I placed an order by email with a company in Lancashire for a couple of custom made components. When I say naive, against my normally better judgment, the trader offered a discount for bank transfer rather than credit card payment. I know why now, of course***. Anyway, the money was duly paid on request last November. By Christmas/New Year, I said don't ship the goods till the New Year due to losses in the post etc.... Anyway, here we are in April. I still don't have the goods. The usual emails, "we're working on it this week" etc..... So, this week I mailed and said if they can't guarantee completion by next week, I want my money back. This triggered torrents of abusive emails. I still don't have the goods or the money. We are talking about just over £300. Not a massive amount of money. But not something I want to write off as bad experience. What would the fools here do next?
*** It means he can rip people off and those people cannot put the payment into dispute with the credit card provider.
Thanks.
RVF.
Just to clarify. The company is in Lancashire, but the goods are being "shipped". So is the manufacture outside the UK and you have been dealing with a UK company that is sourcing them, or is that just "language". Not being picky, but "where" are the goods? It will be easier to take possession if they are physically in the UK.