Dicky99 wrote:British Gas failed to show for a boiler service for me yesterday. Usual thing, sat indoors for 6 hours waiting after which I was advised the BG Engineer logged it as owner not home
So looking for a local Gas Engineer and one has 280 Google reviews 279 of which are 5 star. I can't help being suspicious that these are purchased reviews.
The great majority of the names are Asian sounding names whereas I would have expected 280 reviews for a local company to at least somewhat reflect the local demographic.
Of those reviewers that have multiple reviews they seem to be very disparate UK locations and in the case of one of the reviewers, who has contributed 9 reviews, 5 were posted within the last day and all were contributed in the last week.
I'm also surprised and impressed how often reviewers know the name of the awesome person who served them pizza or changed the tyre on their car.
I may be wrong but in this case I've decided against this company because the reviews just don't pass the sniff test.
That's interesting! This was my exact experience with BG 25 years ago which drove me to become a gas technician. So I no longer had to wait in all day for a BG no-show in my rentals only be told I wasn't at home!
Since then I've amassed something in the order of 20 or so spontaneously genuine customer-posted five star Google reviews in that period. Its beginning to get embarrassing as people sometimes tell me I ought to have one or two bad ones by now. All good reviews is just not credible, lol...