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The fun of old software

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meldrewlives
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The fun of old software

#401782

Postby meldrewlives » April 5th, 2021, 9:17 am

If I remember correctly I'm not the only one on here who still uses an old version of Intuit's Quicken program. I have the 2004 UK version but prefer to use the older Millenium updated version of Quicken 98. For the most part it runs fine on Win10 Pro [Version 20H2 Build 19042.867]. However I recently encountered a problem that is an inconvenience, although not a showstopper since I can work around it. I'm just wondering if anyone else has encountered the same difficulty and solved it.

At the end of the financial year I run a expense category report which maps all my outgoings against the Supercategories I have defined. Except that this year, although I can list all expenses by category, if I try to map these to the Supercategories Quicken abends. The failing component according to the events log is msvcrt.dll which has an install date of 17Oct2020.

Faulting application name: QW.EXE, version: 7.0.40.1, time stamp: 0x36643083
Faulting module name: msvcrt.dll, version: 7.0.19041.546, time stamp: 0x7f567a50
Exception code: 0xc0000005
Fault offset: 0x000891b8
Faulting process ID: 0x1ffc
Faulting application start time: 0x01d729e5a492d244
Faulting application path: C:\Program Files (x86)\QW.EXE
Faulting module path: C:\WINDOWS\System32\msvcrt.dll
Report ID: 9a3233c8-ebca-458e-af7f-12aa9008d28e
Faulting package full name:
Faulting package-relative application ID:

As far as I understand it a version of this DLL has been included with all Windows systems since Win98 and I suspect the version I'm having problems with dates from a monthly update after I installed the 20H2 version of Win10Pro. I've run a scannow check to check all system components are OK, which they are. The same is true of a memory test and system disk error scan.

Any bright ideas for taking the diagnostic investigation further would be most welcome. Thus far Google searches have not suggested a way forward although the potential cause which looks most likely is some form of access violation.

swill453
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Re: The fun of old software

#401785

Postby swill453 » April 5th, 2021, 9:24 am

I use Quicken Deluxe 2000, wouldn't be without it. However that doesn't help here, I don't use Supercategories. Never heard of them, to be honest.

However I also use Windows 10 pro 20H2, and noticed yesterday there's an Optional update available which is
2021-03 Cumulative Update Preview for Windows 10 Version 20H2 for x64-based Systems (KB5000842)


It seems to be a pre-release of fixes for errors in a previous update, that's not going to be officially rolled out until a few keen users have tried it out. Might be worth a try.

Scott.

meldrewlives
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Re: The fun of old software

#401791

Postby meldrewlives » April 5th, 2021, 9:46 am

Thanks Swill453 - have checked the content of that update and can't see how it might help but you never know what might be under the covers so I will give it a shot.

meldrewlives
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Re: The fun of old software

#401807

Postby meldrewlives » April 5th, 2021, 10:37 am

@Swill453... a fairly chunky update but it sadly didn't substitute the faulting DLL so fault still present.

Agree with you about the value of that old Quicken application, currently there's 36 years of data associated with it on my PC.

If you were interested in Supercategories click on the 'Lists' option on the topmost application tool bar and then select 'Category/Transfer' - there is a 'Super...' tab on the top toolbar of the subsequent screen.

swill453
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Re: The fun of old software

#401828

Postby swill453 » April 5th, 2021, 11:30 am

meldrewlives wrote:@Swill453... a fairly chunky update but it sadly didn't substitute the faulting DLL so fault still present.

Agree with you about the value of that old Quicken application, currently there's 36 years of data associated with it on my PC.

If you were interested in Supercategories click on the 'Lists' option on the topmost application tool bar and then select 'Category/Transfer' - there is a 'Super...' tab on the top toolbar of the subsequent screen.

I've got a mere 25 years...

I can't find Supercategories, it may be what my version calls Category Groups.

Scott.

meldrewlives
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Re: The fun of old software

#401838

Postby meldrewlives » April 5th, 2021, 12:08 pm

@swill453..OOPS you are right my mental arithmetic failed - 26 years of data would have been correct.

And 'Category Groups' sounds like they made a change of label to something more sensible in your Quicken version.

Final thought [because I'm not going to chase this problem any further for something I only do once a year] it seems that there's a whole group of DLLs that need to be in both the C:\Windows\Sys32 directory as well as the C:\Windows\SysWOW64 directory for 64 bit systems and as far as I can tell that is not yet the status on my system.

If I get bored on a rainy day I might look further into this but I'm posting the observation in case anybody else hits the same problem and is more motivated to chase it down.


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