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emails sending but not receiving

Posted: August 14th, 2023, 10:33 am
by terminal7
After having been given notice in July by my email provider that the service will be taken down at the end of August - 2 days ago the service whilst continuing outgoing is no longer receiving - Windows Live Mail Error ID: 0x800CCC18. The email provider is not accepting any communications. Also the provider has made clear in the original notice that there would be no redirection of emails post closure.

Whilst obviously nothing I can do about their decision - is it strange that outgoing continues for the moment whilst incoming has ceased?

T7

Re: emails sending but not receiving

Posted: August 14th, 2023, 10:35 am
by pje16
Who is your outgoing provider?

Re: emails sending but not receiving

Posted: August 14th, 2023, 10:37 am
by Alaric
terminal7 wrote:As it strange that outgoing continues for the moment whilst incoming has ceased?

If you ever have the need to examine how it's set up, incoming and outgoing mail use different servers and protocols.

Re: emails sending but not receiving

Posted: August 14th, 2023, 11:04 am
by terminal7
pje16 wrote:Who is your outgoing provider?


easynet - looked headed for stardom 25 years ago - faded away - taken over several times - appears now owned by GTT Communications Inc. VA22102 USA .

T7

Re: emails sending but not receiving

Posted: August 14th, 2023, 11:07 am
by terminal7
Alaric wrote:
terminal7 wrote:As it strange that outgoing continues for the moment whilst incoming has ceased?

If you ever have the need to examine how it's set up, incoming and outgoing mail use different servers and protocols.


Thanks Alaric - am aware - have not changed settings - yet the above occurred. I should mention someone else I know has an easynet account and similar has happened.

T7

Re: emails sending but not receiving

Posted: August 14th, 2023, 11:35 am
by Infrasonic
Stopping the incoming side first is going to force users to do something about changing their email address and provider.

Keeping the outgoing side going for a bit longer means you can send out emails to relevant parties informing them of your new address from your current 'allow listed' address and then those parties can add your new address to their contacts/allow lists, preventing you from future junk mail status (hopefully...). :)

Re: emails sending but not receiving

Posted: August 14th, 2023, 11:40 am
by pje16
terminal7 wrote:
pje16 wrote:Who is your outgoing provider?


easynet - looked headed for stardom 25 years ago - faded away - taken over several times - appears now owned by GTT Communications Inc. VA22102 USA .

T7

Thanks, sorry, have never come across their settings

Re: emails sending but not receiving

Posted: August 14th, 2023, 12:36 pm
by stewamax
Note that Windows Live Mail maintenance was discontinued by MSFT nearly ten years ago.
It was an excellent product, so good in fact that when MSFT introduced Windows Mail (the current free Windows desktop product and renamed 'Mail') they had difficulty getting people to move because Mail was badly written and functionally weak.
It may now be sense to look at migrating to an alternative desktop client or even webmail.

Re: emails sending but not receiving

Posted: August 14th, 2023, 12:51 pm
by Infrasonic
stewamax wrote:Note that Windows Live Mail maintenance was discontinued by MSFT nearly ten years ago.
It was an excellent product, so good in fact that when MSFT introduced Windows Mail (the current free Windows desktop product and renamed 'Mail') they had difficulty getting people to move because Mail was badly written and functionally weak.
It may now be sense to look at migrating to an alternative desktop client or even webmail.


Windows Mail+Calendar desktop app. is being migrated to Outlook for Windows, so there will be a common GUI theme that looks like the outlook.live.com webmail interface across the board. It's currently an opt-in option (I've got both running on my W10 desktop) but eventually everyone will be migrated across.

https://www.bleepingcomputer.com/news/m ... in-august/

Re: emails sending but not receiving

Posted: August 14th, 2023, 3:36 pm
by Urbandreamer
stewamax wrote:It may now be sense to look at migrating to an alternative desktop client or even webmail.


There are many such out there, but the wife and I use ThunderBird. Me on Linux machines, her on Windows machines.
Mine is currently set up to handle email with both my ISP and gmail.
I haven't bothered trying to set it up to sync with google calendar, but apparently could do so if I wished.

I'm not a big fan of webmail access, though I have used it in the past on computers that are not mine.
My son however only uses webmail on his PC.