Virgin Media Email

[alex812]

Anyone know what's going on with this? Accessing Virgin mail-in was always a bit 'clunky' but it worked. In the past few weeks though sometimes mail-in loads, often it doesn't. On several occasions I've been asked to prove I'm not a robot by selectively clicking on a grid of photos, sometimes twice over, which is a flippin' nuisance.

I'm OK having linked my Virgin in box to a Gmail account but I'm curious nonetheless.

Alex

[Dorn1]

They had a big outage last weekend, maybe there is some areas that haven't been sorted or they've added new security features.
C

[Breelander]

Anyone know what's going on with this? Accessing Virgin mail-in was always a bit 'clunky' but it worked. In the past few weeks though sometimes mail-in loads, often it doesn't...

It's always useful at times like to look at DownDetector.co.uk...

22 November: Problems at Virgin Media
Virgin Media is having issues since 10:58...

http://downdetector.co.uk/problems/virgin-media

[NomoneyNohoney]

Once set for my ISP, have bookmarked this link. Thanks a lot!

[alex812]

Thanks for link Breelander. A quick trawl and I found a number of people with problems very similar to mine. What's the hierarchy of Virgin email? Who provides what to who? What I'm really asking, I suppose, has there been a change of service providers upstream somewhere? I'm confused but at over 80 I'm allowed to be.

Alex

[Garless]

I assume you are using the web browser interface as you get robot checks. I have no problems reading mail via a mail reader using IMAP but web seems very flaky, even depends on device, iPad and MacBook work but iPhone never works.

[Leither]

I'm with Virgin (NTLWorld address) and access my email mostly via Thunderbird but sometimes via webmail. Haven't noticed any problems.

Regards,

Leither.

[JoshL]

Ever since the changeover from Google providing e-mail to Virgin's own service the mail has been unreliable. I use IMAP on computer and iPhone, and get random "unable to connect to server" messages, especially in the afternoons and evenings. I suppose their servers can't cope with demand. Have switched most of my mail to a different free service.

Josh