I don't like your comments directed at me. It is obvious that you haven't read my opening post. But just for the record, I have used this system quite successfully right up to the point at which I discovered that I most likely entered an incorrect Memorable word. It was then that things started to go wrong. In respect of the mobile phone let me say that my mobile phone spends 99% of its life switched off. In fact, were it not for the fact that around 20 years ago I was doing a job where having a mobile phone made life easier, I probably wouldn't have had one now. The fact of the matter is that my average monthly mobile phone bill is around one or two pounds when taken over a 12 month period and averaged out.
I would also make the point, which appears to be being ignored by Patient Access is how do people go on who do not have a mobile phone? Are they to be considered 2nd class citizens because of it? Can they not use the landline? What is so important that it requires a mobile phone number or is it just data mining for data mining's sake. Especially as at one point I noticed that there was a note to say that you, ie the patient, agree to receive information from Patient Access, and although I didn't look partiularly hard, I did not notice an opt out box.
Final comment. It is looking more and more, especially since Patient Access support seem pretty useless, that I will indeed be reverting back to using a telephone (landline) for requesting repeat prescriptions in the future. I would also point out that telephone access is considerably simpler than using Patient Access, eg pick up phone, dial number, enter 6 for my preferred pharmacy, speak list of requirements, hangup, as against - switch on computer, load web browser, type web address, select appropriate item, dismiss large message re Covid 19, select main menu item, select sub item, select Patient Access, type in 11 digit UID, type in 13 character password, enter random 3 characters, select option for repeat prescription, start selecting items, enter name of preferred pharmacy, enter minimum of three characters in message to surgery box (even if no message to send still requires three characters), submit request, confirm listing, and then finally start shut down procedure. Just think about all that.