UncleEbenezer wrote:servodude wrote:UncleEbenezer wrote:So why the **** can't I include an item from Argos in my order from Sainsburys? I even 'phoned them and asked when I failed to find any way on their website!
what reason did they give?
- sd
Reason?
As far as I can gather, they never thought of it!
They are separate companies and unlikely to have connected supply chains. How that pans out, and whether potential synergies allow for complete integration to become a single business is unclear. I doubt it, at least for some considerable time.
Most shoppers, at least pre-Covid, for Sainsbury's would physically go to the store to shop and pay. For Argos I imagine most do the buying away from the store, some will "click and collect" some will choose delivery (and pay for that delivery). Many of those products purchased won't reside in the limited stock in an Argos store in a Sainsbury's.
For it to make sense for a Sainsbury's to deliver an Argos item, it will either have to be in stock (and a member of staff collect it, in similar fashion to the food ordered), or it will need to be sent to the store (in the same way click and collect would be). So not impossible, but not necessarily efficient. And the customer having this option would be saving on the delivery cost (in other words it will be costing the company more).
It doesn't sound like it is efficient, or profitable, for it to work like that. Now if as customers there was sufficient demand for the service, and a preparedness to pay the appropriate costs for that convenience, the time taken for it to be offered would accelerate. I suspect there isn't that willingness across a sufficiently sized mass for that to happen anytime soon.