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The Insurance Dog

Posted: July 15th, 2022, 10:02 am
by AsleepInYorkshire
I just rang my insurance company to discuss my car insurance renewal.

The first thing their robot receptionist told me was that they had a new and much better system in place to get me through to the correct person quickly.

Three and a half minutes later after pressing my keypad numerous times I was politely informed that there was at least a ten minute wait, and, lucky me, I could press one, yet again, and they would ring me back.

I paid for that call too.

AiY(D)

Re: The Insurance Dog

Posted: July 16th, 2022, 11:22 am
by scotia
AsleepInYorkshire wrote:I just rang my insurance company to discuss my car insurance renewal.

The first thing their robot receptionist told me was that they had a new and much better system in place to get me through to the correct person quickly.

Three and a half minutes later after pressing my keypad numerous times I was politely informed that there was at least a ten minute wait, and, lucky me, I could press one, yet again, and they would ring me back.

I paid for that call too.

AiY(D)

You surely wouldn't begrudge the nodding dog a bit of a sleep. He has all those important commercials to make - and needs long sleeps to recover from his skateboard trips. So have a little patience :)