#396441
Postby ten0rman » March 17th, 2021, 1:59 pm
I have used Patient Access to order repeat prescriptions. That was until they introduced additional identity junk. I ended up going back to the old system of ringing up whenever I need repeat prescriptions - it's a lot simpler, a lot easier (for me that is) and doesn't need reams of id's, passwords & other assorted junk. It may even be cheaper for me. Fair enough, it does mean that the surgery has to have someone able to transcribe my speech onto a form, but that applies to every other person who doesn't have computer ability. As you may gather, I'm not a fan of Patient Access.
In respect of my records, one does have to wonder just how much has been computerised considering that a few years ago the town centre was flooded and a lot, majority perhaps, of the paper records were irretrievably damaged. And in any case, what use are the records when the staff don't consult them properly. Four years ago I had to have new hearing aids prescribed. At one point I saw a nurse practioner (at least, I think that's what she was). I noticed that she had a stack of paper relating to my hospital treatments over the previous 9 years, of which the bottom pile was all about my Menieres and the resultant operations. In between was info about gall bladder and ontop was info about heart attack. She was about to start making new notes about my hearing loss until I mentioned Menieres. She had not even skimmed the notes!
It also appears that all the local hospitals and surgeries in my area are linked by some sort of network as for example, a blood test is done 4 weekly on me by the surgery staff: the actual blood testing is done by one of the two main hospitals here, and the results appear online for my cancer specialist unit at the other main hospital. Furthermore, when I recently telephoned the specialist unit to remind them that they hadn't included the note of the blood test requirements last time, I was told to tell the surgery nurse that the requirements will be on something or other (can't remember what I was told - I did write it down but it's in another room).
ten0rman