#567290
Postby Rhyd6 » February 9th, 2023, 7:18 pm
Your Matt cartoon was very apt for me last Friday as I was indeed kept waiting in an ambulance overnight before being admitted to A&E here in North Wales. I was finally admitted after an eight hour wait. I can't fault the nursing/medical staff for their kindness and dedication but the admin side was a total shambles. I won't list all the little niggles which were totally annoying but not life threatening but there were three incidents which I found particularly annoying. Firstly there was a patient (male) with dementia who kept wandering around the female wardd, he was apparently looking for his wardrobe which he assured us contained 6 good suits. He was hotly pursued by a nurse who, in addition to all her normal work had been told to keep an eye on him. He couldn't be sent home because there was no-one to look after him, they couldn't find any care/nursing home for him so he was stuck in hospital bed blocking, The second incident was a woman who had her operation cancelled, no-one's fault but she asked 10 people to contact her husband to let him know in order that he could come and collect her. No-one contacted her husband, she couldn't get a signal on her phone and was very distressed. Luckily my OH had come to collect me and he asked if her husband had whatsapp, he did so my husband contacted him. At 1.15pm I was told I could go home but would have to wait for my prescription to be sent up from the pharmacy but that it wouldn't be available until 6.00pm. When I asked why the delay, I was told that the pharmacy doesn't deliver prescriptions to wards until after it closes at 5.30pm. When I asked if we could go and collect it ourselves I was told this was allowed but no one had volunteered this info.
Despite asking numerous questions I wasn't told exactly what is wrong with me just that I'll be called in for further tests, of course no-one could say when this will be!
R6