Although they all looked genuine most were from no-reply email addresses. There was an option to click on links to say that this wasn't for me but I'm not going to click on links to an inbound email that was wrongly addressed to me, just in case.
So I used the US car company's website contact page to message them about it. I quoted the VIN to show I was being genuine. They have replied saying,
Based on the nature of your inquiry, we recommend calling our xxxxx Team at your earliest convenience so they may assist you with the account registered for the Hyundai vehicle stated under your email address.
We apologize for any inconvenience this has caused and look forward to hearing from you so we may properly assist. When contacting us please reference case number xxxxx. Thank you for being a valued member of our [car brand] Family.
I have no desire to call a US freephone number because I guess it won't be free to me. I have raised the issue with them. I have sent an email from my gmail address, quoting the VIN number and the ZIP code that was used. I've made it clear that I live in the UK and don't own one of their vehicles.
What else can I do?
To be honest I think it is probably a genuine error where someone has a similar email address to me and mistyped it (my everyday email address has its own domain name but I use a gmail one for some websites and as a backup). If so, can't they just contact the dealership or the purchaser and get the correct email address? The fact they haven't done that alarms me a bit.
Any advice?
Thanks
C