Ebay - Where Can I See My Message to a Seller?
Posted: November 9th, 2016, 10:43 am
Hi,
I have a problem with a purchase I made on Ebay. I needed to provide details for it to be personalised, and I'm sure I put them in a note to the seller at the same time I checked out, but I can't see that anywhere on the purchase history or confirmation. Obviously I can resend them anyway, but as it's taken the seller 9 days to realise and ask about them (even though I complained about how slow it was at the end of last week and they said nothing) I've lost confidence. If anyone can point to where I can see the note I sent, or where I can see that I didn't actually send it, I'd be grateful.
I'm a powerseller myself, so I know all about getting it refunded etc.
Cheers,
Chris
I have a problem with a purchase I made on Ebay. I needed to provide details for it to be personalised, and I'm sure I put them in a note to the seller at the same time I checked out, but I can't see that anywhere on the purchase history or confirmation. Obviously I can resend them anyway, but as it's taken the seller 9 days to realise and ask about them (even though I complained about how slow it was at the end of last week and they said nothing) I've lost confidence. If anyone can point to where I can see the note I sent, or where I can see that I didn't actually send it, I'd be grateful.
I'm a powerseller myself, so I know all about getting it refunded etc.
Cheers,
Chris