jackdaww wrote:Watis wrote:jackdaww wrote:=========================
many thanks for that - its slowly becoming clearer to my lo tech brain.
my zen bills recently have rocketed to around £40/m.
as i make few 'phone calls and dont need hi speed broadband or streaming etc ive been looking around .
vodafone offer superfast1 at £19.50/m plus about 12p/min for calls - 19p connection.
DAK if vodafone are ok please ?
I don't know about Vodafone but I am a happy Zen customer.
At renewal I was able to negotiate the monthly cost down to under £30 a month by reducing my download speed and cancelling the free phone calls package. We now make all outgoing calls for free on our mobile phones.
You may be able to change these things if still in contract - I don't know - but it would be worth asking them.
HTH,
Watis
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yes , thanks.
i have been with zen longer than i can remember , and they are good.
but when they almost double the call charges , they alert us to look around .
zen have offered £29/month , but thats still £10/m more than vodafone .
out of interest , how do you get free outgoing calls on a mobile ?
By 'free calls' I meant that I have inclusive calls in my mobile phone contact, so there is a cost, but it's the same no matter how many calls I make, within the tariff. What's 'free' is not having to think about the likely cost of each phone call - especially when you're on hold to a call centre - when you would otherwise be paying several pence a minute.
I cancelled the inclusive calls option on my Zen contract because the tariff on my new mobile phone included more minutes, so I was paying for the same facility twice.
When I negotiated my new Zen contract, in addition to what I summarised in my previous post, I also said that, although I liked Zen very much, they looked expensive when compared to what's on offer out there. They offered two months half price, which I accepted. Perhaps they might do the same - or better - for you?
Watis