seahermit wrote:I have read these posts with interest. I cannot see the point of Nationwide sending me a card-reader when I have long used a mobile phone to get codes - everyone has a mobile and it takes just a couple of minutes for a code to arrive.
A "couple of minutes"? I wouldn't have the patience for that. What if it doesn't arrive?
seahermit wrote:In any case, I cannot believe that nowhere on the Nationwide website are there precise instructions about using the card-reader - or even switching it on! Presumably it starts up when you insert a bank card ...
Good grief! You just put the card in... It's a card reader - not the space shuttle. The simple "instructions" accompany every needed transaction online. Look, it's a Chip & Pin device, surely you use much the same every other day when shopping? (Or does everyone now use RFID cards?)
seahermit wrote:I also watched the videos and then tried to open the battery compartment (in case I need to know how later). Nothing works, paper clip, pen etc. - the card reader stays resolutely shut and so it is now shoved away into a drawer!
I found the tip of a biro or some such worked easily enough to pop it out.